A PDF download is available for this document: Technical_Manual_for_PTZ-12G_Plus_Cameras_(5000DR-363-03).pdf
Welcome to the Setup Guide for Ross Video PTZ-12G+ Cameras.
This manual provides a general overview of the TZ-12G+ Camera, and describes how to set up and operate them.
This section of the manual includes the following topics:
The following document contains additional information you may find useful:
User Manual for PTZ Camera Control Plugin (8351DR-015-xx)
The PTZ Camera Control Plugin is a DashBoard application that enables you control select PTZ cameras, including TZ-12G+ Cameras.
The User Manual for PTZ Camera Control Plugin (8351DR-015-xx) , DashBoard, and the DashBoard User Guide (8351DR-004) are all available as free downloads from Ross Video. They are available at the following location:
http://www.rossvideo.com/control-systems/dashboard/index.html
Special text formats are used in this Setup Guide to identify parts of the user interface, text that a user must enter, or a sequence of menus and sub-menus that must be followed to reach a particular command.
Table 1
| Text Format | Meaning |
|---|---|
| Bold text | Bold text is used to identify a user interface element such as a dialog box, menu item, or button. For example: In the Presets panel, click ADD. |
| Courier text | Courier text is used to identify text that a user must type. For example: In the IP Address box, type localhost. |
| Italic text | Italic text is used to identify the titles of referenced guides, manuals, or documents. For example: For more information, refer to the DashBoard User Guide (8351DR-004) |
| > | Menu arrows are used in procedures to identify a sequence of menu items that you must follow. For example, if a step reads, “Display > Widgets,” you would click the Display menu and then click Widgets. |
Always follow these safety instructions when using the product:
Operation
Use the product in the recommended operating environment only, away from water or sources of heat.
Do not place the product in tilted position or on unstable trolley, stand, or table.
Ensure the product’s power plug is clean and dry prior to use. Do not insert the power plug into a multi-socket power bar.
Do not block the slots and openings in the case of the product. They provide ventilation and prevent the product from overheating.
Do not open or remove covers. Otherwise you may be exposed to dangerous voltages and other hazards. Refer all servicing to licensed service personnel.
Unplug the product from the wall outlet and refer servicing to licensed service personnel when the following situations happen:
Installation
Storage
Cleaning
Batteries (for products or accessories with batteries)
Table 2
 | This symbol indicates that this equipment may contain dangerous voltage which could cause electric shock. Do not remove the cover (or back). No user-serviceable parts inside. Refer servicing to licensed service personnel. |  | This symbol indicates that there are important operating and maintenance instructions in the Manual for this unit. |
The following regulatory compliance notices apply to this product:
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Notice : The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
IC Warning
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled "Digital Apparatus" ICES-003 of Industry Canada.
Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de Classe A prescrites dans la norme sur le material brouilleur: "Appareils Numeriques," NMB-003 edictee par l'Industrie.
EN55032 CE Warning
Operation of this equipment in a residential environment could cause radio interference.
KC Warning
This equipment is industrial (Class A) electromagnetic wave suitability equipment and seller or user should take notice of it, and this equipment is to be used in places except for home.
FCC Compliance Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone.
Our 24-hour Hot Line service ensures you have access to technical expertise around the clock. After-sales service and technical support is provided directly by Ross Video personnel.
During business hours (Eastern time), technical support personnel are available by telephone any time. Emergency after hours calls are answered by an answering service (live person) who will patch your call to the on-call support specialist. In the event that the on-call person is assisting another customer, the answering service will contact the back-up support specialist.
Our team of highly trained staff is available to react to any problem and to do whatever is necessary to ensure customer satisfaction.
| Document (Click To Download) | Type | Format | Size | Last Modified |
|---|---|---|---|---|
| Packing List for PTZ-12G+ | Packing List | 3.3 MB | 2026-03-25 | |
| Packing List for PTZ-12G+ | Packing List | 4.6 MB | 2026-03-25 | |
| Quick Start Guide for PTZ-12G+ | Quick Start Guide | 9.0 MB | 2026-03-25 | |
| Release Notes for PTZ-12G and PTZ NDI | Release Notes | 344.8 KB | 2026-03-25 | |
| Release Notes for PTZ-12G+ | Release Notes | 430.3 KB | 2026-03-25 | |
| Serial Connections Guide for PTZ 12G+ | Device Setup Sheet | 1000.2 KB | 2026-03-25 | |
| Serial_Connections_Guide_for_PTZ-12G | Device Setup Sheet | 996.4 KB | 2026-03-25 | |
| Technical Manual for PTZ-12G and PTZ-NDI Cameras (5000DR-353-05) | Technical Manual | 4.4 MB | 2026-03-25 | |
| Technical Manual for PTZ-12G+ Cameras | Technical Manual | 5.5 MB | 2026-03-25 | |
| Upgrading Firmware on PTZ-12G and PTZ-NDI Cameras | Application Note | 301.2 KB | 2026-03-25 |
